Terms & Conditions

Welcome to our company website.

This site (acalight.gr) is the online commercial store for the sale of products and services (hereafter the “online store“) of the company with the name «APOSTOLIDIS SA» and the distinctive title «ACA», based in the INDUSTRIAL AREA OF SERRES, PC 62121 and is legally represented, with Registration Number of Societes Anonymes 46120/59/Β/00/06, General Commercial Register Number 113333652000, with Tax Identification/Registry Number: 099430615 of the Public Financial Service of Serres and registration number of suppliers of article 4 par. 12 of Law 2251/1994: 00347, tel. 23210 77020-1, email address info@acalight.gr (hereafter the “COMPANY”).

The following terms and conditions cover exclusively the sales of products and / or services through the online store of the COMPANY located on the website www.acalight.gr (hereafter the “site”). Any other Terms and Conditions are expressly excluded. Every User who enters and trades or uses the services of the online store (hereafter the “Customer” or “User” respectively) is considered to consent and unconditionally accepts the terms set forth herein, as well as the terms and conditions and the disclaimer clauses contained in the sections entitled “Purchase & Return Terms”, “Payment methods” (hereafter referred to as the “terms of use and operation”, which you are invited to read using the relevant links at the bottom of the main page of the online store, before any transaction with the online store), without any exception. If a User does not agree with these terms, he must abstain from using the online store and from any transaction with it. The COMPANY reserves the right to change the terms of use at any time.

1.Information & Products

The COMPANY is committed to the truth, accuracy and completeness of the information provided in the online store, regarding the identity and details of both the COMPANY and its suppliers, but also the main characteristics of the products or services available through of the online store. The COMPANY reserves and is not liable for any technical or typographical errors, which were made by mistake or inadvertently or due to reasons of force majeure and which agrees to correct if the COMPANY becomes aware of them.

2.Limitation of Liability

The COMPANY fully complies with the provisions of the Civil Code regarding the sale, the Code of Consumer Ethics (Presidential Decree 10/2017), as well as the provisions of Law 2251/1994 on Consumer Protection as amended and applied.

The COMPANY ensures the continuous, regular computer information update of the availability of the products and services of the online store. It is stated that due to the time required to update the system, as well as due to occasional error or inadvertence, it is possible that the indication of availability of a product / service is not, despite the efforts of the COMPANY, accurate at the time that a customer checks a product / service or place an order. It is also possible, in products of increased demand such as products in special offer, the availability to change during the time the customer keeps the product in his “basket” and before placing an order and until it is accepted by the Company or also a product appears available for some time (between successive system updates), while it is already out of stock. Also, despite the diligence shown by the COMPANY, the former cannot exclude the case that products marked “available on request” or “expected soon” or other similar wording, indicating that delivery is expected from a supplier, are not finally delivered by our supplier for reasons that concern only him or are delivered delayed for any reason. Each visitor or customer acknowledges and accepts the above assumptions and only under this condition proceeds to order or make a transaction. For these reasons, the COMPANY does not guarantee the absence of error or failure in the indication of the availability of products / services as it appears in the online store, but is committed, in the context of good faith, in case an order is placed and the indication of availability is for any reason inaccurate for the above reasons or changed, to inform the interested customer and proposing alternatives (longer wait for receiving the product if he agrees, purchase of another product, cancellation of the order, etc.). In this case, the COMPANY is not subject to any further obligations or responsibilities.

The COMPANY strives to provide daily high quality services. In good faith, the COMPANY is not responsible or committed for any errors in features, photos and product prices listed on the site and can not guarantee that there will be no errors for any reason when entering and/or updating the features and/or the price of a product.

The COMPANY is not responsible for any illegal and unauthorized interventions of third parties in products and/or services and/or information available through the online store.

The COMPANY does not declare in any way that the information contained in the documents and announcements published on this server are appropriate for any purpose. Any such document and related graphic representation is provided “as it is”, without any warranty of any kind.

The COMPANY does not bear any responsibility or obligation for compensation for any damage and moral damages resulting from the inability to provide support services.

3.Responsibility of the User

Every User is free to use the site in accordance with the Law and morality. The responsibility for the contents of the transactions belongs exclusively to the User. The COMPANY does not exercise any kind of correction or intervention in the data transferred by the User. The User must fill in the following fields correctly and accurately: name, address, message, etc. in the online contact forms. The use of the site is subject to Greek, European and International laws and the User agrees not to use our site in order to violate these laws.

In the context of the above, the User agrees and undertakes not to use the online store for:

1. sending, publishing, sending by e-mail or otherwise transmitting any content that is illegal for any reason, causes unlawful infringement and damage to the COMPANY or any third party or violates the privacy or confidential information of any person;

2. sending, publishing, sending by e-mail or transmitting in other ways any content that offends morality, social values, minority, etc.,

3. posting, publishing, e-mailing or otherwise transmitting any content for which users do not have the right to transmit in accordance with the law or the applicable contracts (such as internal information, property and confidential information obtained or disclosed as part of an employment relationship or covered by confidentiality agreements),

4. sending, publishing, e-mailing or otherwise transmitting any content that infringes any patent, trademark, trade secret, copyright or other proprietary right of others;

5. sending, publishing, e-mailing or otherwise transmitting any material containing software viruses or any other code, files or programs designed to interrupt, damage, destroy or the destruction of the operating equipment of any computer software or hardware,

6. Intentional or unintentional violation of applicable law or regulations;

7. Harassment of third parties in any way,

8.Collect or store personal data about other users.

In addition, the User agrees that all members, associates, employees, management, shareholders and other associates of the COMPANY are not responsible for anything that arises from third party members who use the site. Any use contrary to the above in addition to any civil and criminal sanctions results in termination of services provided without notice.

4.Intellectual & Industrial Property Rights

All the content of the online store, including the distinctive titles, trademarks, images, graphics, photographs, drawings, texts, etc., is the intellectual property of the COMPANY and is protected under the relevant provisions of Greek law, European law and international conventions or is the intellectual property of third parties for which the COMPANY has obtained a license for its own exclusive needs and for the operation of the online store.

In addition, any software available for download from this server is the intellectual property of the COMPANY and the following applies:

(a) The use of such documents by this server is restricted for informational and non-commercial purposes only or is for personal use only and will not be copied or placed on another computer network or distributed through other media

(b) There is absolutely no interference with the documents. Any other use is strictly prohibited by law and may result in severe civil and criminal penalties. Violators will be prosecuted.

It is forbidden to copy, transfer or create a production based on this content or misleading the public about the actual provider of the online store. Reproduction, dissemination, transmission, retransmission of the material, or any other use of the content in any way or medium for commercial or other purposes is permitted only with the prior written consent of the COMPANY or any other copyright holder.

In particular, the names, images, logos and insignia representing the online store under the ACA trademark or third parties and their products or services are the exclusive trademarks of the COMPANY or third parties respectively protected by the relevant trademark laws. Their appearance on the site should in no way be construed as a transfer or concession of their license or right of use.

5."Links" to other sites

The COMPANY does not control the availability, content, privacy policy, quality and completeness of the services of other websites and web pages to which it refers through links, hyperlinks or advertising banners. Therefore, for any problem that occurs during their use, the User must address directly to the respective websites and web pages, which are responsible for the provision of their services. The provision of the links in the online store is done for the convenience of the User and the COMPANY in no case approves or accepts and is not responsible for the content of each link.

6.Protection of Personal Data

The protection of the Customer’s personal data is governed by the General Regulation for the Protection of Personal Data 2016/679/EU and in general the current national and European legal and regulatory framework for the protection of personal data. For more information regarding the use of the Customer’s personal data, read the «Privacy Policy».